FREQUENTLY ASKED QUESTIONS
Your membership gives you access to The Barre Coach Online Studio which encompasses the video library and all live classes. The booking system for our live classes is hosted on another site so you'll receive your log in details for that part of the membership once you've signed up here. You will get access to up to 6 brand new classes every week so you will always have lots of fresh workouts to try!
Signing up to the free trial gives you full access to all live and on demand classes for 7 days and then your access will automatically roll into the monthly subscription. This saves you the hassle of coming back into the payment process and ensures you always have access to all our new content! If you decide the membership isn't for you after your free trial then that's no problem at all! You can head to the 'account' page, click on 'billing' and cancel your subscription from there - just make sure to do this before the end of your final trial day or else you'll automatically be charged for the next month.
The online studio has been built in such a way that it's as easy as possible to navigate with all classes categorised so you can easily find what you're looking for! There's such a huge amount of variety within the video library so there should be something that's just perfect for you, whatever mood you arrive here in! You can 'favourite' classes that you love or ones you'd like to come back and try at a later date. You can also 'like' and comment on workouts that you've done and let others know how much you enjoyed them!
Absolutely! There is a huge range of workouts that are suitable for complete beginners. You can use the ‘Level’ filter to access beginner workouts and discover all beginner level classes here.
Yes! Barre is a totally fab form of exercise if you're a mumma to be or a new mum! There are a number of classes that are suitable for both pre and postnatal clients and you can find these grouped together in the category 'suitable for pre/postnatal clients'. Make sure you read the description of each of the classes in the video library to see what the pregnancy modifications are for each of the videos and listen out for relevant modifications in the live classes. Always consult your doctor before getting started.
Definitely! You don't need a huge amount of flexibility to get the most out of these workouts! You'll find your flexibility really improves in a short space of time and there are additional stretch classes that you can find here to help you on your journey!
You'll be able to do a lot of the workouts without equipment but if you're really looking to feel yourself progressing and getting stronger then I would definitely advise grabbing some small pieces of equipment. We use chairs, a small Pilates ball, a looped resistance band, a long resistance band, yoga blocks, sliders, light hand weights (around 1 to 1.5kg/2kg each), a yoga mat and a small cushion.
The challenges are a great way to get yourself into a routine and getting your leggings on for a Barre class more often than not! There are different lengths and levels of challenges to suit you depending on what you're looking for. You can find out all about them here.
Some of the classes have background music, but others don't. You'll need a second device to be able to play music. You can play your own music, or look at some of my playlists on Spotify here.
Well that's lovely! You can purchase a gift card here and either choose from recommended purchase amounts or gift any amount you like! Your loved one will be able to redeem their gift card by heading to the bottom of the homepage and clicking the link that says reedem a gift card.
You can manage your subscription through your account settings. Head to the 'account' page, click on 'billing' and then you can cancel your subscription from there. The payment is taken a month in advance so if you cancel midway through the month then you'll have access until the end of that period.
All subscriptions are paid in advance of the upcoming month. If you decide to cancel your subscription before the end of your month, you will still have access until the end of the paid period. I'm afraid I can't offer refunds for the remainder of the month once a cancellation has been made.
Oops! Easy to fix. Click the ‘forgot password’ option under your email on the sign in page and we will email you a link to reset it. Keep an eye on your junk folder in case it lands in there!
You can manage your login details through your account settings. Head to the 'account' tab in the top right corner, then click security, type your current password, then type your new password, save changes. You can also click here to get there.
You can manage your login details through your account settings. Head to the 'account' tab in the top right corner. You should automatically land on your profile page and you can add a photo by clicking on the camera icon, change your name or your email and then click save changes. You can also click here to get there.
Please double check the spelling of your email and password. If that doesn't do the trick then just give me a shout at email@example.com.
Pop me an email over and I'll help you!